What started in 2012 as the dream of a 12 year old girl to create the first ever souvenir Smith Lake T-Shirt, has now become
SHIPPING & RETURNS
Shipping Policy
We try to get our products to your doorstep/mailbox as soon as possible! If you are ordering a product that has not been printed yet, it will clearly say so in the description with an estimate of when you can expect to get your product.
For most all of our products, we try to get the orders fulfilled within 1-2 business days, if not the same day. I typically package up orders first thing in the mornings. We use whatever method gets your product there within 2-3 days for in state orders, and ASAP for out of state orders (this can vary greatly, but we always shoot for ASAP). Most customers can get their products within a week, even for out of state orders, and most local orders are there within 2-3 days.
If you need your products by a certain date, please let me know when you order and I will personally do everything I can to make that happen!
Return & Exchange Policy
If you have an issue with your product, please let us know ASAP and I will do everything in my power to remedy the situation. Please let me know as soon as you can, as our new designs tend to sell out pretty quickly during the summer and I cannot guarantee a replacement of the exact size, color, and design you ordered if too much time has passed. If we are completely sold out of the color/size you ordered, we will give you the option to pick another option or give you an online credit or simply offer a refund.